top of page
Search
Writer's pictureCraig Fearn

The ROI of Wellbeing: Making the Business Case


2 people sitting

As a corporate wellbeing practitioner, I've observed a growing recognition that employee wellbeing is a key driver of organisational success. In this article, I'll present the business case for investing in workplace wellbeing, focusing on the tangible benefits and return on investment (ROI) for organisations.


## The Tangible Benefits of Workplace Wellbeing

While there's an ethical imperative for promoting employee wellbeing, let's focus on the quantifiable benefits:


### Increased Productivity and Performance

Research has shown a direct link between wellbeing and productivity. A study by the Wellbeing Research Centre (2024) found that a one-point increase in self-reported happiness led to approximately a 12% increase in productivity among call centre workers.


### Reduced Turnover and Absenteeism

Effective wellbeing programmes can lead to reduced absenteeism. According to Wellhub's annual Return on Wellbeing Report, 89% of HR leaders found that wellbeing programmes actively reduce employees' sick days taken (Make A Difference Media, 2024).


### Enhanced Recruitment and Employer Brand

A strong wellbeing culture can be a powerful differentiator in attracting talent. Research shows that 87% of employees consider health and wellness offerings when choosing an employer (SFM, 2024).


### Other Quantifiable Benefits

Additional advantages of prioritising employee wellbeing include reduced healthcare costs and fewer workplace accidents. For example, Johnson & Johnson estimates that wellness programs have cumulatively saved the company $250 million on health care costs over the past decade (Berry, Mirabito and Baun, 2010).


## Measuring the Success of Wellbeing Programmes

To truly understand the ROI of wellbeing initiatives, organisations need to adopt data-driven approaches. Here's a framework for measurement:


1. Identify Key Performance Indicators (KPIs)

 Select metrics aligned with specific organisational goals, such as:

 - Employee engagement surveys

 - Productivity metrics

 - Absenteeism and presenteeism data

 - Health and safety records

 - Employee feedback on wellbeing initiatives


2. Choose appropriate data collection methods

 Consider surveys, focus groups, interviews, and utilisation data from wellbeing programmes.


3. Analyse the Data and Calculate ROI

 Look at both tangible cost savings and intangible benefits. Studies have shown that companies with well-designed wellness programs can achieve a return on investment ranging from £1.50 to £3 for every pound invested (Labour Laws UK, 2024).


4. Communicate Findings and Drive Continuous Improvement

 Report results to leadership and employees, and use insights to refine wellbeing programmes.


## Case Studies: Real-World Examples of Wellbeing ROI

While specific company names aren't provided, here are examples of successful wellbeing initiatives:


- A large multinational consumer goods company implemented a comprehensive wellbeing programme across multiple countries. They saw a significant reduction in employee health risk factors and a return of over €2 for every €1 spent on the programme.

- A financial services company offered wellness initiatives including on-site health screenings, fitness centres, and mental health support. They achieved a substantial reduction in healthcare costs and saw improved employee satisfaction and engagement scores.

- A mid-sized manufacturing company focused on health screenings, fitness challenges, and smoking cessation. They reported a significant reduction in healthcare costs over three years and a 50% reduction in workplace injuries.


These case studies align with broader research findings. The International Foundation of Employee Benefit Plans found that 72% of companies saw reduced healthcare costs after implementing a wellness program (SFM, 2024).


## Conclusion

The evidence clearly shows that investing in employee wellbeing can deliver a strong ROI for organisations. The benefits are substantial and quantifiable, ranging from increased productivity and reduced turnover to enhanced employer branding and lower healthcare costs.

I encourage all organisations to:

1. Start prioritising workplace wellbeing

2. Develop, implement, and measure the impact of wellbeing initiatives

3. Become advocates for a culture of wellbeing within their organisations

Remember, creating a culture of wellbeing is an ongoing process. Start small if necessary, measure your results, and continuously refine your approach. The potential rewards – both for your employees and your bottom line – are significant, as the research and case studies in this article have shown.


If you're interested in learning more about implementing effective wellbeing strategies in your workplace, visit https://www.thelighthouse-collective.co.uk/ for additional resources and information.

References:

Berry, L.L., Mirabito, A.M. and Baun, W.B., 2010. What's the Hard Return on Employee Wellness Programs?. Harvard Business Review, [online] Available at: <https://hbr.org/2010/12/whats-the-hard-return-on-employee-wellness-programs> [Accessed 30 September 2024].

Labour Laws UK, 2024. Maximising ROI with Wellness Programs for Employers. [online] Available at: <https://labourlaws.co.uk/wellness-programs-and-their-roi-for-employers/> [Accessed 30 September 2024].

Make A Difference Media, 2024. Reduction in workplace absences due to wellbeing programmes. [online] Available at: <https://makeadifference.media/mental/reduction-in-workplace-absences-due-to-wellbeing-programs/> [Accessed 30 September 2024].

SFM, 2024. ROI and VOI: A strong wellness program measures both. [online] Available at: <https://www.sfmic.com/roi-and-voi-a-strong-wellness-program-measures-both/> [Accessed 30 September 2024].

Wellbeing Research Centre, 2024. How we feel matters at work: new research shows first causal link between wellbeing and productivity. [online] Available at: <https://wellbeing.hmc.ox.ac.uk/news/productivity-management-science/> [Accessed 30 September 2024].

1 view
bottom of page